Account controls
Ready to clear the book?
Delete your account and the match data we hold on our servers. It takes a minute, and we confirm before anything is removed.
In the app (fastest)
- Open Scorecord and go to Settings.
- Tap Delete account.
- Follow the confirmation steps. Your account and server data are deleted.
Request deletion by email
If you cannot open the app, tell us which account to delete. Use the email address you signed in with, so we can match it.
What is deleted, and what is kept
Deleted
- Your account and sign-in details
- Matches you backed up or shared live
- Ball-by-ball events
- Saved players
May remain
- Purchase records, held by Google Play or the App Store
- Short-lived backups and security logs for a limited period, as described in the privacy policy
Local-only matches
Matches that never left your phone are not on our servers, so there is nothing for us to delete. Deleting the app, or clearing its data, removes them.
Questions? Contact support or read the privacy policy.